This page can help you with:
- Change requests
- Incident reports
- Information requests
- Your organisation must be a client of ServiceNet and you must be previously authorised as a representative of your organisation.
- All clients paying for Internet traffic with ServiceNet receive their first 2 hours of monthly support as a complimentary service. Your organisation will incur charges for work where ServiceNet is not at fault.
Helpdesk jobs with ServiceNet must be raised by telephone or email as below.
Telephone: 1800 647 716 (recommended for Severity/Priority 1 and 2 requests)
Email: form below