Changes for the management of domain names

The Australian Government Digital Transformation Agency (DTA) is responsible for the management of the second-level domain (2LD) under an agreement with .au Domain Administration Ltd (auDA), the industry self-regulatory body for the .au domain space.

The DTA wishes to provide domain name Registrants with the following information relating to the processes and changes listed above. Domain Management

The Netregistry Domain Management Portal was decommissioned on 1 Feb 2018.

In response, the DTA is introducing new processes for the management of domain names as an interim arrangement while a long term solution is developed. During this period the DTA:

  • Is commencing a discovery phase on a long term solution early in Q2, 2018.
  • Will pay for the renewal of all current domains for a period of 12 months, as well as the licence fee for new domains registered until 1 Feb 2019. This is being undertaken to ease the administrative burden on Registrants in the short term.
  • Is improving the security profile of the domain name system by introducing the equivalent of a domain lock.
  • Is supporting Registrants by facilitating both scheduled and emergency changes, during and outside of business hours, by providing Registrants with:
    • Online tools to submit applications for new domains, changes to existing domains, and requests to delete domains.
    • 24 hour on-call service for urgent out-of-hours changes.

The DTA recognises that the interim arrangements are a significant change to the current ‘self-service’ domain management model, however this decision has been made with strong regards to urgently improving the security profile of the domain space.

What does this mean for Registrants?

Over the next 12 months, Registrants will be able to apply for new domains, submit change requests, and seek assistance, via the website.

Renewal of existing domain names

All current domain names will be renewed for a period of 12 months by the DTA.

The cost of these renewals will be borne by the DTA in order to reduce administrative burden on Registrants.

Applications for new domain names

Please use the application form on the Domain Name website (from 1 February 2018).

Applications for new domain names will continue to be subject to the same Eligibility and Allocation Policy and guidelines. Responsibility for assessing and approving/rejecting domain name applications remains with the relevant jurisdictional Domain Administrator however the DTA will complete the registration of approved domains.

Until 1 Feb 2019, the domain license fee for the registration of new domains will be met by the DTA.

Changes to existing domain names

Please use the change request forms for: Change of name servers; Change of contact details; and Domain name removal request, on the Domain Name website (from 1 February 2018).

The change request will be processed directly by the DTA.

Urgent changes to existing domain names

Please contact the Domain Name Administration support team by phone, as well as submitting your change request via the Domain Name website.