Helpdesk jobs with ServiceNet must be raised by telephone or email as below.
Please use this page for raising:
- Incident requests
- Change requests
- Information requests
- Service desk procedures and escalation process
- SLA Measures
- Your organisation must be a client of ServiceNet and you must be previously authorised as a representative of your organisation.
- All clients paying for Internet traffic with ServiceNet receive their first 2 hours of monthly support as a complimentary service. Your organisation will incur charges for work where ServiceNet is not at fault.